Sales Hours: Mon - Thurs. 8am - 7pm / Friday - 8am - 6pm / Saturday - 8am - 4pm / Sunday Closed
Service Hours: Mon - Friday 8am - 5pm Saturday 8am - 2pm
175 East Main Street, Norwich, NY, 13815 Phone: (607) 334-3273 Fax: (607) 334-4530 E-Mail: thegiant@sfllc.com
Please e-mail us or call us at (607) 334-3281 to schedule your next appointment.
Bob Parker: Parts and Service Director
e-mail: bobparker@sfllc.com
Bob has been with Smith Ford since June 2003. He has been in the
Automotive parts and service business for over 21 years. Bob is highly qualified because he has worked as a technician, parts counter person and parts manager.
Please feel free to contact Bob.
Mark Coleman: Service Manager
e-mail: markcoleman@sfllc.com
Mark is a life long resident of Norwich. He is one of the most cross trained employees that we have in our service department. He has worked as a service tech., parts person, heavy truck tech., airboat tech. and service advisor. Mark's smile and kind demeanor makes a great representation of our service department.
Mike Barry: Parts Manager
e-mail: mikeb@sfllc.com
Keep The Customer Satisfied! That's exactly what Mike will tell you is the most important part of his job.
Mike grew up in South New Berlin and still resides in "Southtown". He has over 26 years experience in the automotive parts business.
Mike is a great addition to Smith Ford LLC's All Star work force!
Keith Pierce: Body Shop Co- Manager
e-mail: keithp@sfllc.com
Keith has been in the body shop business for 20 years and has been with Smith Ford since August 2000. He is the guy that makes dents, dings or accidents disappear.
Keith resides in Earlville.
Dennis Valentine: Certified Master Service Tech.
Dennis has been servicing Ford vehicles for over 16 years. He has been with Smith Ford since Jan. 1995. Dennis is certified to work on Gas and Diesel engines. Dennis resides in Morris
Randy Matts: SR. Service and Reconditioning Tech.
Randy has been with Smith Ford since may 1986. He plays a vital role at the dealership. Randy details all of the delivery vehicles as well as assisting all service departments. Randy resides in Norwich.
Ed Zimmerman: Service Tech.
Ed has returned to Smith Ford after being a technician at another local dealership for several years. He has been in the automotive repair business for over 22 years. He is trained to repair and
service Ford, Lincoln, Mercury, GM, and foreign vehicles. Ed and his wife reside in North Norwich with their children.
Joe Hoffeman: Service Tech.
Joe is a graduate from the automotive program at SUNY Morrisville which is sponsored by Ford Motor Company. He is a highly trained technician that we were fortunate to hire.
Joe resides in Smyrna.
Josh Zbydniewski: Rhino Lingings Specialist
/ Body Shop Assistant
e-mail: josh@sfllc.com
Josh started working at Smith Ford LLC. in Feb. 2004. He is a resident of Sherburne. Josh not only works in the Reconditioning
shop but serves as a utility person as well. When ever they can, the service dept. will steel Josh and have him work with them.
Mike Colbert: Parts Counter Person
e-mail: mikec@sfllc.com
Mike moved to the Norwich area from Lakeville, MA. He has been in the automotive service business for more than 21 years. Mike has worked in an independent shop for the past 17 years so he knows a lot about many different brands.
Randy Smith Service Tech.
Randy Comes to Smith Ford LLC with over 37 years experience working with all car brands. Randy has a strong background working for New Ford, GM & Chrysler dealerships. He also served in the US Army.
Henry Ambriz: Detailer
Henry comes to Smith Ford LLC with over 35 years experience. He is originally from Staten Island, NY and now resides in Norwich.
Henry takes great pride in his work and make these vehicles look great!
Allen Bundy: Certified Service Tech.
Allen comes to Smith Ford with over 3 years experience in a Ford auto repair shop. Prior, he attended UTI (Universal Technical Institute) where he maintained a 4.0 GPA.
Allen has 12 Ford Certifications. He is right here and ready to serve your needs.
Allen resides in New Berlin
Bryan Snively: Certified Service Tech.
Bryan comes to Smith Ford LLC with over 10 years experience in the automotive field. He has an associates degree and is a graduate of the Ford Asset Program in Maryland.
Byran currently resides in Morris.